How Bankers Become Stress Free Employees
A Study on Bankers’ Working Environment
For a number of years now, banks have been going through enormous changes in organization and structure. New technology and new ways of structuring the operation have left their mark on the working conditions and daily lives of employees. Our aim is to assess the scale of the phenomenon and how far it relates specifically to the performances of bank organization. With this in mind, through a review of the literature, we selected the main studies dealing with workrelated stress in banking, so that we could reach a better understanding of the phenomenon as it relates specifically to this set of workers. There was uniform agreement among the studies that stress in the banking workplace is now at critical levels, and that it can have deleterious psychological effects on the productivity of workers, and on their physical health, and that organizations, too, are affected. Most studies showed that mental health problems had increased in the banking sector, and that they were stress-related. Examples began with anxiety and depression, carried on through maladaptive behaviors, and ended in job burnout. The reviewed studies' limitations were then discussed, and possible ways forward considered.